Help

Support

Answers to the most common questions about the app.

Frequently asked questions

How do I book?

Discover experts in the app and open an expert's profile. Tap “Book an appointment”, pick the service, date and time, and send your booking request.

Your booking is confirmed once the expert accepts it. The service takes place at the address you provide.

How do I cancel a booking?

Open the booking you want to cancel in “My bookings” and choose “Cancel booking”. This can't be undone.

How do I change the app language?

The app is available in Turkish, English and French. In the “Profile” tab, open “Language” and choose “Device language”, “Türkçe”, “English” or “Français”.

How do I apply as a partner?

Individual professionals and businesses can apply as partners. Our team reviews your application; once it is approved you manage your services from the partner panel.

See the Partners page for details.

How do I delete my account?

See the Account deletion page for the steps.

Contact us

Being prepared

The support contact channel is being prepared. Contact details will appear here once they are final.